1. Cancellation by User

• Free cancellation allowed within a specified time
• Cancellation after that may incur charges

2. Cancellation by Service Provider

• Full refund will be issued if provider cancels

3. Refund Eligibility

Refunds may be processed in case of:

• Service not delivered
• Poor service quality (after verification)
• Duplicate or failed payments

4. Refund Process

• Refunds will be processed within 5–7 business days
• Amount will be credited to original payment method

5. Non-Refundable Cases

• Change of mind after service completion
• Minor dissatisfaction not validated